A debt collector, a problematic phone call, a refusal of proof: This is one Colorado man’s story

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https://www.youtube.com/embed/RYs9YEBC5QM of the countless Americans who will discover themselves on the incorrect end collections call no credit from a pleased few we'' ll have a story rather like the one now being told what is your name sir informed by Austin case did you ever believe that potentially a few of the discussion they were having with you may be improper year is 2016 case was disputing a financial obligation with his former landlords at this apartment complex in Westminster he thinks strongly he didn'' t know it yeah I got absolutely nothing in the mail Bible therefore he asked the debt collector on the phone to reveal him evidence of the financial obligation something he can legally request 27 minutes into the call it ended like this do me a favor Austin put on'' t ever call me back once again okay I'' m gon na file that you challenging the account because you'' re one of those individuals you put on'' t wish to hear the fact and you don'' t want to accept the fact case decided he'' d heard enough so you complained yeah exactly – the Colorado Attorney General which in turn asked the financial obligation collection business for the recording this recording the business nationwide credit systems based in Atlanta Georgia appointed the AG'' s questions to this guy yes Brian Baxter who found the recording listened and then believed the map a vodka he believed the NCS employee might have violated the Fair Debt Collection Practices Act I can tell you wouldn'' t been good we may have lost our license to collect because state so Baxter in this problem stated he cautioned among his bosses who then he told me that we should write the Attorney General back and inform them that we had lost the call recordings Baxter once again according to the complaint declined and after that in some way not that long after a vice president with NCS composed this letter to the Colorado Attorney General recommending NCS was unable to find the recordings unable to find these recordings is that you all of it asks a concern doesn'' t it the question my colleague in Atlanta reporter Brendan Keith was more than prepared to ask the CEO of NCS if we have the recordings and we have a letter to the Colorado Attorney General stating the recordings don'' t exist how can those two things both hold true I put on'' t understand I would need to check out it Joel Lackey stated the employee was ultimately fired simply not for the call with Austin case a call Lackey confessed was bad the professionalism dreadful professionalism so that was it that was a that was a terrible call and yet somehow we got the recording and somehow the Colorado Attorney General did not Baxter composed the workplace this letter informing investigators here in Colorado the recording carried out in reality exist and he would not lie to cover it up absolutely no chance am I gon na do that there'' s no other way I ' m gon na get associated with that if the Colorado AG is reopened the case now with the brand-new details it won'' t say that ' s for case this is all blast from the past he discovers the entire thing a bit curious also thinking about contacting nationwide credit system he thought this was all as an attempt to collected data about purpose Carter recorded simply one bad memory Chris van der Veen 9 News an extra declaration form from a spokesperson for nationwide credit systems called what occurred here in Colorado a quote low impact isolated issue that happened three approximately years ago not clear if the Colorado AG feels the exact same method when it comes to the debt collection as a whole we have advice from a Colorado Attorney General when it comes to your rights when dealing with the collector and all of that I was on my news.comAs discovered on YouTube – Creative Commons License

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License: Creative Commons